In our loss prevention programme, we work closely with our clients to find ways to better safeguard and prevent loss or damage to life, health, environment and assets.
The Club receives and processes around 2,500 claims annually. They provide us with extensive insight into what can go wrong on board vessels and offshore units. However, as we do not run vessels ourselves, such knowledge is of limited value if it is not shared with our clients.
Norwegian Hull Club, therefore, organises various loss prevention activities through which it can share and discuss issues related to preventing losses, and how best to respond when an incident occurs.
We believe in the power of knowledge sharing. From our dedicated Emergency Response Room in Bergen, Norway, we utilise the latest technology and combine it with know-how and experience from both our in-house experts and external strategic partners. Therefore, when an incident does occur, The Club possesses both the expertise and the tools to provide invaluable support.
The Club is dedicated to listening to its clients, hearing about their experiences and - through this international network founded upon long-term relationships - establishing lines of communication that aid experience transfer.
Our well-respected Loss Prevention Committee, meanwhile, gathers a broad spectrum of industry and relevant non-industry specialists, clients and members who are united in the aim of improving best practice through knowledge sharing.
Such real-time situational awareness capability - quickly generated via such channels as AIS-based tracking systems, weather monitoring, satellites and social media monitoring - helps us ensure that our clients are better informed in order to make crucial, early decisions.
In case of an incident, Norwegian Hull Club will focus on:
- Establishing communication lines with the client and - if required - global support resources
- Minimising potential loss of life, injury, pollution and damage to the environment, damage to the vessel, her cargo and other property
- Legal aspects including - but not limited to - collision liability, salvage, fires, general average, potential actions against third parties, etc.
- Providing the client with a current situational awareness package to best enable informed and timely decision making
- Utilising our worldwide network of correspondents, qualified surveyors, legal representatives and other experts
- Remote Survey or Survey Without Attendance available
- Having the necessary experts on site as soon as possible
- Helping our members and clients to manage a crisis - not just react to it
We are also frequently called upon to provide operational advice on such challenges as heavy weather, ice / Arctic conditions, war / piracy, cyber, passage planning and special risks.