"...in no case shall this insurance cover loss damage liability or expense directly or indirectly caused by or contributed to by or arising from the use or operation, as a means for inflicting harm, of any computer, computer system, computer software programme, malicious code, computer virus or process or any electronic system."
Norwegian Hull Club's Cyber insurance is the first of its kind in the market with a unique two level approach:
The possibility of cyber-attack against a vessel or land-based organization is a real and increasing threat for the shipping industry.
Shipping has never been more technically advanced, not only onboard sophisticated vessels and offshore units, but throughout the entire chain of owner's and operational offices, (sub) contractors and commercial partners. There are significant security issues linked to navigational systems, engine management, cargo management, ship management, commercial operations and crew or staff using the internet.
Raising awareness and choosing partners who can assist and respond when the need arises is an important first step.
When placing insurance with Norwegian Hull Club as Leader, an Assured has access to claims handling experience, service levels and competence of the highest quality. We handle claims and critical situations in the most professional way. We prioritize and make claims settlements much quicker than the industry average, through practical, solution driven claims handling and involvement from notification to final payment. We encourage teamwork together with the Assured and the broker.
Our world-leading contingency support and operational intelligence services are developed from handling 2.000 claims every year. We organize a wide variety of loss prevention activities for both ship and shore based staff, sharing experience from actual incidents, aimed at improving industry best practice.